FAQ

A electric pergola is a type of pergola with a motorised control system, usually equipped with adjustable awnings, automatic opening and closing of doors and windows, and other features that can provide a more convenient use experience. With the electric system, you can easily adjust the opening and closing status of the pergola to adapt to different weather and needs.

The operation of the motorised pergola is very simple, you can easily adjust the louvre to operate conveniently and quickly.

Yes, in order to ensure the long-term stable use of the electric pergola, it is recommended to regularly check the electric system, clean the louvre and maintain the motor. Specific maintenance intervals may vary depending on the frequency of use and product type.

Yes, the FlexPatio pergola is engineered to endure severe weather. It can handle hurricane-force winds (when properly mounted), heavy snow, intense heat, and rain. With proper care, it's designed to last for over 35 years.

With the louvers closed, the pergola supports up to 244 kg per square meter of snow.

The pergola is certified to withstand wind speeds up to 265 km/h (beyond Beaufort 12) with the louvres open. For comparison, widespread damage starts to occur at 100 km/h (Beaufort 10), so the FlexPatio pergola is ideal for even the windiest areas.

Yes – FlexPatio’s motorised louvred pergola is designed with a built-in rain management system that keeps your outdoor space dry in most weather conditions. When the louvers are fully closed, rainwater is directed into hidden gutter channels integrated into the frame, then efficiently drained through the interior of the posts.

This ensures a dry and comfortable patio experience, even during steady rainfall.
However, in cases of extreme weather—such as heavy thunderstorms or flash downpours—minor leakage may occur, especially if the volume of water exceeds the system’s designed drainage capacity. This is similar to how a home gutter system may briefly overflow during intense rain.

Overall, the FlexPatio Pergola offers excellent rain protection, making it one of the most reliable louvred roof pergola kits available for year-round outdoor living.

The FlexPatio pergola can be securely installed on a variety of flat, stable surfaces, as long as the space dimensions are appropriate. Compatible surfaces include concrete, resin, paving slabs, wooden or composite decking, porcelain tiles, and other types of tile.

While not mandatory, we recommend placing concrete pads beneath the porcelain tiles where the pergola’s feet will rest. Alternatively, a full concrete base (instead of sand or gravel) can further enhance stability and the pergola's long-term durability.

Yes, the pergola can be moved after assembly. It can also be disassembled if you need to relocate or move to a new home.

The pergola includes 16 expansion screws to secure the base. As long as the surface is flat and stable, you can fasten the pergola to various surfaces like concrete, resin, paving slabs, wooden or composite decking, and porcelain or other tiles. For added stability, placing concrete pads beneath the pergola’s feet or opting for a full concrete base (instead of sand or gravel) is recommended to extend the structure's longevity.

We’re able to offer exceptional quality at a lower price because we design, engineer, and manufacture our pergola kits right here in the factory— and ship them directly to you. By cutting out third-party dealers and distributors, we eliminate the typical retail markups and pass those savings straight to our customers. No middlemen, no inflated costs — just premium craftsmanship at a fair price.

Unlike most pergola kits on the market — which are often generic imports sold under different brand names — FlexPatio offers a truly original solution, purpose-built for performance and longevity.

Rather than using lightweight materials that compromise strength, we build with heavy-duty 6063-T5 aluminium, a commercial-grade alloy trusted in large-scale architectural projects. To put it into perspective: our 3m x 4m POWER+PRO pergola weighs over 450 kg, while many competing kits of a similar size weigh less than 110 kg.

This substantial build quality isn’t just for show — it means higher wind resistance, superior durability, and a structure you can rely on season after season. With FlexPatio, you're investing in a smarter, stronger, and more resilient outdoor living experience.

We currently offer three of the most popular pergola sizes: 3x3 pergola, 3x4 pergola, 4x6 pergola and more extended size pergola— thoughtfully selected to meet over 90% of typical garden layouts. Each pergola is available in our signature finish, chosen for its timeless look and versatility in outdoor spaces.

If you have a unique size or colour requirement for your project, we're happy to explore custom options with you. Just get in touch with our team, and we’ll help plan a solution that fits your specific vision.

FlexPatio pergolas are designed to keep you dry during light to heavy rain thanks to our adjustable louvred roof system. When fully closed, the interlocking louvers channel rainwater into the integrated gutters and downspouts, efficiently directing it away from the structure.

That said, it's important to note: while our system is highly water-resistant, it’s not completely waterproof like a solid roof. Since the louvers are movable, small amounts of moisture may seep through in extreme conditions. Additionally, because the pergola is an open-sided structure, wind-driven rain can still enter from the sides.

In short, FlexPatio pergolas are perfect for keeping you dry in most rain events — without sacrificing the flexibility and openness of an outdoor living space.

Absolutely. Our innovative dual-wall louvre system not only offers excellent shade but also acts as a natural insulation barrier. When the louvers are closed, they can reduce the temperature underneath by up to 20 degrees, creating a significantly cooler and more comfortable outdoor space.

Additionally, by blocking direct sunlight from hitting your windows, the pergola helps protect your home’s interior from sun damage and lowers your cooling costs — making it an energy-smart addition to your backyard.

FlexPatio pergolas are engineered to be virtually maintenance-free. To keep it looking and functioning its best, simply rinse off dust, leaves, or dirt with a garden hose or use a leaf blower to clear debris.

Be sure to regularly clean the integrated gutters to prevent clogs and ensure rainwater drains smoothly away from your pergola. With just this minimal upkeep, your pergola will stay in great shape for years to come.

The louvres can be adjusted up to 120°, giving you greater control over sunlight, airflow, and weather protection.

Compared to standard 90° designs, the wider range allows more natural light, better ventilation, and a tighter seal when fully closed for rain protection.

Yes! Every FlexPatio pergola comes with a 10-Year Warranty that covers the durable aluminium frame and louvres—giving you peace of mind for years to come.

For full warranty details, please refer to our Warranty Information page.

A motorised adjustable louvred roof is an outdoor roofing system with slats (louvres) that you can open or close at the push of a button. This allows you to easily control how much sunlight or shade you want, adapting your outdoor space to changing weather or preferences.

With a motorised system like FlexPatio’s, you get smooth, effortless adjustment plus protection from rain when the louvers are fully closed—making your garden comfortable all year round.